General Terms of Service Policies

When hosting your site with Velocity Hosting all listed policy terms and conditions must be understood and agreed to. Any client who violates these terms are subject to their account being suspended or terminated without notice. Velocity Hosting will provide equipment and service as listed in the site and as stated in our policies. Velocity Hosting does not warrant that equipment and service shall not be interrupted do to unforseen circumstances. Or that the security and privacy of the clients data and any data accessed through the internet shall be correct and free from viruses or such information shall not infringe upon any rights of others. All clients access data at their own risk. Velocity reserves the right to change or add policies and or services at any time with or without notice. We recommend that you check these policies on a regular basis.

• Payment for Service
• Use of Service
• Service Disclaimers
• Term and Termination
• Indemnification of Provider/Relationship of Parties
• Security/Software
• Content
• Commercial Advertising - Email

A. Payment for Service

1. Client agrees to pay the charges identified on order request on or before the first day of the anniversary date of account setup each month following execution of this agreement, together with any additional charges, costs or assessments made by Provider under the terms hereof.
2. Client agrees to make payment by methods available:  VISA - MASTERCARD  - AMERICAN EXPRESS -  MONEY ORDER - WIRE TRANSFER($20FEE) - WESTERN UNION - PAYPAL - PERSONAL CHECK(pre approved only).
3. For your protection and ours, client agrees to sign a credit card authorization form for any payments made via credit card, that authorizes "MacNew Enterprises" to bill their credit card and that they are providing correct and truthful information. Sometimes a fax of the actual credit card could be required on suspicious or forgien credit cards.  Any false or misleading information will be dealt with in the most serious nature and will be prosecuted to the fullest.
4. The authorization form will be used to dispute any charge backs made if not presented to us in writing first.  Charge back fees will be charged to the client if made with contacting us first to work out disagreement. 
5. It is the responsibility of the client to contact us regarding mistakes or payments not being charged.
6. Any account past due more then 15days is subject to suspension, reconnection  fees may apply.
7. User agrees that any unpaid balance due thereunder shall bear interest at the rate of 18% per annum, and that costs of collection, including court costs and reasonable attorney fees shall be added as principal amounts to such balance.
8. A late fee of $20 will be assessed if payment is not received within 14 days of the due date.

B. Use of Service

1. User agrees to maintain its site in a manner consistent with any and all applicable laws, regulations, acceptable uses and standards in effect, or which become in effect, during the term hereof.
2. User agrees to practice common courtesy in its use of the site, and to refrain from using any distribution lists for electronic mail or other techniques for unsolicited mass mailing.
3. User agrees the Provider provides a multi-user system, and as such User is expected to consume less than 20% of system resources. We are talking CPU usage and NOT bandwidth consumption.

   If User consumes more than 20% of system resources, they will receive notice via email and have 48 hours to respond with their decision about how they wish to proceed; the options in this case are:

    
   1. Get a dedicated server.
      Sample prices for dedicated servers will be emailed with the notice. You are allowed to resell space on a dedicated server to help defray costs.
   2. Move. If you choose to leave any unused portion of your monthly fee minus a 2 week notice will be refunded.
   If no response is received in 48 hours, the site will be disabled and it will be assumed that the site will be moving. In no case will additional charges accrue without your authorization.   Reconnect fees may apply.

C. Service Disclaimers

1. Provider will take all steps reasonable, necessary and prudent to protect against failure of its equipment and software. User acknowledges and agrees that temporary interruptions in service may occur, and that Provider shall have no liability to User for any claim, cost, charge, loss or expense arising from or relating to use of the website.
2. User acknowledges and agrees that data may be lost or corrupted in connection with use of the website. Provider will perform regular back-ups of all data stored on behalf of User, but shall have no liability to User in the event all data is lost or destroyed. User acknowledges and agrees that, in the event restoration of data from backup is necessary, it may take several days to complete such restoration of data and operation of the website.
3. Provider reserves the right to alter the access procedure and its vendor relations without notice to, or authority from the User.

D. Term and Termination

1. This agreement shall have an initial term of one month from the date of execution hereof, unless otherwise specified by order request. Upon expiration of such term, this agreement shall automatically renew for successive equivalent periods, unless notice is given by either party of its intent to terminate the agreement, at least 15 days prior to the scheduled termination date. All terms and conditions of this agreement shall be in full force and effect during all original and renewal periods here under. Also any termination that is requested mid billing period will end at the end of current billing period from which 15day notification was given.
2. Provider reserves the right to terminate this agreement, and to delete the website from its hardware, immediately upon the occurrence of any of the following events:
   1. Non payment of any charges due from User after 15 days. .
   2. Breach of any term or condition of this agreement by User.
   3. Commencement of any lawsuit or proceeding against User arising from or relating to its use of the website, whether or not such suit names Provider as a party or seeks and recovery from Provider.

E. Indemnification of Provider/Relationship of Parties

1. Client agrees to indemnify and hold Provider harmless from any lawsuit, claim, charge, or expense, including reasonable attorney fees and costs of defense, for any matter arising from or relating to Clients website provided here under.
2. Nothing contained herein shall be deemed to create a relationship between the Provider and client in the nature of a partnership, joint venture, editor/publisher or otherwise. Both parties acknowledge and agree that Provider has no interaction with the data or substance of User's website, except as necessary to maintain the website.

F. Security/Software

1. User agrees to take all steps reasonable, necessary, and prudent to protect User's login id and password.
2. User agrees not to run any IRC program or IRC bot on the Provider's hardware.
3. User agrees not to attempt to undermine or cause harm to any server or customer of Provider.
4. User acknowledges that Provider cannot provide technical support for any software and/or script that the User installs, other than variable name changes. User also acknowledges Provider does not supply technical support for Microsoft FrontPage, other than initial configuration.

G. Content

1. The provider believes in freedom of speech. As long as the User's content does not break any Federal, State, or local laws it will be allowed to exist on the User's website.
2. User is responsible for any content they place on their web site.
3. If the User wishes to have an adult oriented site, or a site dealing with hacking and "warez", the User must place a disclaimer on the Users main page stating that User's views and content no way reflect the views or beliefs of the Provider, and the Provider is not responsible for anything on the User's pages.
4. Although the Provider will never sell the personal information of the client, the Provider will fully cooperate will all law enforcement if a client has suspected of having broken Federal, State, or local law.
5. The Provider reserves the right to remove any page(s) at any time, as long as the User has been contacted and given the chance to correct the offending page(s) within a 12 hour period.
6. We strictly prohitbit sites that have underage pictures, even if being used for art purposes. And would like to be contact if anyone finds this type of content on our servers.  (abuse@velocity hosting.com).  Accounts will be suspended immediatly without warning once being made aware of this content.  Client will then have 1 chance to change his site and upon approval may be reactivated.  If 2nd offense occurs site will be completely deleted, and no refund will be made of any charges made.

H. Scope of Agreement

1. This agreement must be honored by all sub domains and dedicated servers of the Provider.

I. Commercial Advertising - Email:

1. Spamming (the sending of unsolicited email) is STRICTLY prohibited. None of the following will be tolerated.

   You will be fined $200 for each instance of spam that gets reported to us and your account will be immediately suspended.   Only after approval will account be reactivated and a fee will apply.

   • You may not send any unsolicited email mentioning an email address for any domain hosted by us
   • You may not send any unsolicited email mentioning a domain hosted by us
   • You may not send any unsolicited email mentioning an IP address hosted by us
   • You may not post references to adult sites to non adult newsgroups
   • you may not post references to adult sites to large number of newsgroups or to inappropriate newsgroups (don't send notices of adult sites to alt.sex.recovery, for example)
   • You may not post advertisements on IRC chat that result in complaints
   • Abusing our auto responders will also result in suspension
   Provider will be the sole arbiter as to what constitutes a violation of this provision.